Metal Ceiling Perforation Line Local After-sales Service in Brazil

Recently, KINGREAL CEILING MACHINERY sent engineers to Brazil to provide on-site after-sales service for our customers. The main tasks of the KINGREAL CEILING MACHINERY engineers included assembling and debugging the newly arrived perforated production line, as well as training the employees at the Brazilian factory on machine operations.

After a smooth arrival in Brazil and a brief rest, KINGREAL CEILING MACHINERY's senior engineers quickly went to the customer's factory to begin the intensive installation work. 

First, they precisely assembled multiple high-precision machines, including the decoiler, straightener, and  notching & shearing machine, into a complete production line. Once the assembly was complete, the engineers started testing the sheet perforation machine using the raw materials provided by the factory. During the initial test run, the engineers keenly observed some deviations in the finished product's craftsmanship. 

To ensure the precision and quality of the products, they immediately conducted a thorough inspection of the perforated metal machine's parameters and made detailed adjustments based on the process requirements. After a series of precise adjustments and optimizations, the KINGREAL CEILING MACHINERY perforated production line successfully started operating, producing high-precision finished products that met high standards and provided a satisfying production solution for the customer.

During the operation of the perforated metal machine, the factory employees raised many questions about machine operation, particularly regarding specific operational steps, production efficiency optimization, and safety protocols. The KINGREAL CEILING MACHINERY engineers not only patiently answered each question but also combined theory with practice, personally demonstrating operations for the employees. 

The employees were particularly curious about how to produce different hole patterns using a single production line. The engineers explained that producing different styles of finished products mainly involves moving pins. To help everyone understand more intuitively, the engineers provided detailed verbal explanations for each step and operated the equipment to demonstrate the entire process of moving pins. This not only deepened the employees' understanding but also boosted their confidence and skills in operating the equipment. 

After thoroughly training the employees at the Brazilian factory, KINGREAL CEILING MACHINERY engineers also observed the production process for a while, closely monitoring each production step to ensure the workers could proficiently operate the sheet perforation machine and that the finished products met stringent quality standards.

The process of KINGREAL CEILING MACHINERY engineers providing on-site after-sales service at the Brazilian factory not only showcased their exceptional technical abilities but also highlighted the company's strong commitment to product precision and customer needs.

KINGREAL CEILING MACHINERY places great importance on service. As a experienced matal ceiling machine manufacturer, whether pre-sales, during sales, or after-sales, KINGREAL CEILING MACHINERY is dedicated to providing professional and comprehensive service to our customers. KINGREAL CEILING MACHINERY has established a complete after-sales system, ensuring our clients do not have to worry about after-sales issues. Whether it's machine installation, worker training, or troubleshooting, KINGREAL CEILING MACHINERY engineers can provide timely and professional on-site service. If you encounter any issues while using the perforated metal machine, the KINGREAL CEILING MACHINERY technical team offers 24/7 online support. Your positive experience is always KINGREAL CEILING MACHINERY's top priority!